FAQ

Orders under 5 KG: $20 Orders between 5 and 10 KG: $35 Orders over 10 KG: Shipping cost depends on the courier fee Orders over $150: Flat fee shipping within Canada

Shipping times within Canada typically range from 1 to 2 weeks, depending on your location. Once your order has been shipped, you will receive a confirmation email with tracking information.

Finalizing a custom product design may involve visits, video calls, or email correspondence. We work closely with you to ensure the final product meets your expectations.

Absolutely! We can create personalized resin items for weddings, birthdays, and other special events. Contact us to start designing your unique pieces.

Yes, we create customized resin products for corporate events, including gifts and promotional items. Please contact us to discuss your specific needs.

Yes, we specialize in creating customized resin products based on customer needs. This can include personal items, corporate gifts, and event-related pieces such as for weddings and birthdays.

We offer a variety of handmade resin products, including resin dishes, candle holders, trays, ashtrays, mirrors, bookmarks, coasters, and decorative items.

To order a customized product, please contact us via email or phone to discuss your requirements. We may arrange a visit, video call, or continue correspondence via email to finalize the design.

If there is an issue with your item, you must notify us within 72 hours of receiving it. Please email us photos of the issue, and we will work with you to determine the best way to return the item for repair or refund.

The buyer is responsible for the return shipping cost.